DELIVERY TERMS
Your orders will be delivered to cargo within 15-20 business days after bank approval is received. Depending on the distance of the delivery address to fanself Depo, our contracted cargo companies will deliver your order to you within 1-3 days. During the championship or national team break periods, this may take 3-5 business days due to the intensity.
All products on fanself.com are personalized by you. This personalization includes the type of jersey, size, gender, which athlete or athletes will sign the jersey and whether this signature will be on the front or back of the jersey. All products on fanself.com bearing the signatures of athletes are signed by the athletes themselves. The signatures are definitely not printed signatures but "Wet Signatures".
Along with the signed jerseys you have ordered, there will also be a "Certificate of Authenticity and Validity" belonging to the club, which will also be sent to you signed.
The day and time of the signing is determined by the technical committee of the sports club. Therefore, it takes 15-20 business days to ship the order. If your order on fanself.com will be a special day gift for a loved one, please calculate the number of days the order will be shipped. It is our last wish to upset you and your loved ones on your special days.
In case of a mishap caused by us, we will contact you based on your membership information. For this reason, it is important that your membership information is complete and correct. Delivery is not made on holidays and vacations.
All of the products you have selected will be delivered to you by our contracted Yurtiçi Kargo-Aras Kargo-MNG Kargo and HepsiJet Cargo companies.
The products you have purchased will be notified to you via a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you about the subject and you will be notified of the date when the product will first enter the stocks.
fanself.com is an e-commerce website. It allows multiple users to shop at the same time. Although it is rare, it is possible for the consumer to buy the same product and in case the product is out of stock; If the product you have paid for online is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be provided to you between these dates, your payment will be refunded to you.