DISTANCE SALES AGREEMENT

1. SUBJECT

The subject of this Distance Sales Agreement ("Agreement") is the sale and delivery of the product ("Product") sold by the Seller to the Customer, whose qualities and sales price are specified below, in accordance with the provisions of the Law No. 6502 on Consumer Protection, which came into effect on 28.05.2014, and the Regulation on Distance Contracts published in the Official Gazette No. 27866 on 27.11.2014, determining the rights and obligations of the parties.

2. SELLER, CUSTOMER AND INVOICE INFORMATION

2.1. Seller Information

Title: Benov Partners Consulting Trade Corporation ("Seller")

Address: Hasanpaşa Mah. Kahkeşan Sk. Gülizar Mahmut No: 24 İç Kapı No: 1 Kadıköy / Istanbul

Phone: +90 850 30762 57

Email: [email protected]

Mersis No: 0164093335100001

2.2. Customer Information

Person to be delivered:

Delivery Address:

Phone:

Email:

2.3. INVOICE INFORMATION

Name/Surname/Title:

Address:

Phone:

Email:

Hereinafter, the Seller and the Customer shall be referred to individually as "Party" and collectively as "Parties".

3. DEFINITIONS

In the interpretation of the Preliminary Information Form and the Distance Sales Agreement, the following expressions shall carry the meanings attributed to them herein.

  • Fanself: The website with the domain www.fanself.com.
  • Customer/Customers: Real persons who acquire the Product sold through Fanself for non-commercial or non-professional purposes.

4. PRODUCT DESCRIPTION

4.1. The Product purchased by the Customer through Fanself is a personalized jersey, which includes the type of jersey, gender, size, and the selection of the football player(s) whose signature will be on the jersey, and the location of the signature. The jersey(s) will be supplied and distributed after payment is made using one of the methods described in Article 4.1 of this Agreement.

5. PAYMENT

5.1. Payment Options

  • Credit Card: You can make a payment using a credit card through the virtual POS of payment service providers authorized by the Central Bank of the Republic of Turkey (TCMB) or the Banking Regulation and Supervision Agency (BDDK) for cash or installment purchases. You can use all banks' credit cards for cash purchases.
  • Bank Card: You can make payments for your orders through Fanself using a bank card via the virtual POS of payment service providers authorized by TCMB or BDDK. Debit cards from all banks are valid.
  • Wire Transfer / EFT: You can make payments for your orders through Fanself via wire transfer or EFT. To do this, select the desired bank during the payment step and complete your order. After completing your order, perform the money transfer transaction from your bank's internet branch, mobile branch, bank branch, or ATM.

- When performing the wire transfer, you must transfer money to the bank account number or IBAN provided when you select the Wire Transfer / EFT option during the payment stage.

- You must write "Name-Surname" and "Order Number" in the description section of the Wire Transfer/EFT/FAST.

- You must transfer the total order amount including shipping costs.

- After entering all information completely and correctly, when you perform the wire transfer or EFT, your order will be confirmed within 1 business day. Your bank may charge a transaction fee for this transaction.

5.2. The type, quantity, brand/model, color, and total sales price of the Product(s), including all taxes and shipping costs, payment method, are as follows:

Payment Method:

Payments will be made through the virtual POS of payment service providers authorized by TCMB or BDDK or via Wire Transfer / EFT.

Person/Entity to be Delivered:

Carrier (Delivery and Return):

Delivery Costs (Carrier Fee):

Payment Method for Delivery Costs:

5.3. Packaging, shipping, and delivery costs are covered by the Customer. The shipping fee is [x] TL and is added to the total order amount. It is not included in the product price.

5.4. If the Customer selects the corporate invoice option while placing the order, the Seller will issue a corporate invoice using the tax identification number and tax office information to be provided by the Customer through Fanself. It is entirely the Customer's responsibility to ensure that the information required to be included in the invoice is correct, up-to-date, and complete, and the Customer is personally responsible for any damages that may arise from this.

6. TERMS OF USE AND GENERAL PROVISIONS

6.1. The Seller accepts that the information regarding itself in this Agreement is accurate and up-to-date and that it has informed the Customer about all its rights through the Preliminary Information Form and the Agreement.

6.2. The Seller will respond to the Customer's questions regarding the order through the contact information provided in the Preliminary Information Form and the Agreement. In this context, the Seller may request information that will help verify the Customer's identity, in accordance with the procedures for processing personal data.

6.3. All information, including fees, on Fanself is valid until changed by the Seller through Fanself.

6.4. If a discount code has been assigned to the Customer to pay for one or more products, the Customer cannot request any refund or compensation in case the order is canceled due to the discount code not being used within the validity period or being used in violation of the usage conditions or abused.

7. DELIVERY

7.1. Delivery will be made in person at the address specified by the Customer above through the contracted cargo company. Even if the Customer is not present at the address at the time of delivery, the Seller will be deemed to have fulfilled its obligation completely and fully. Therefore, the Seller is not responsible for any damages and expenses arising from the Customer receiving the product late and/or not receiving it at all. The Seller is responsible for delivering the product in a sound, complete manner, in accordance with the specifications stated in the order, along with any warranty documents and user manuals, if applicable.

7.2. Your international orders will be delivered to the contracted cargo company within 5 (five) to 10 (ten) business days after approval. The shipments of your international orders will be sent with the most effective and successful cargo company in the ordered country (such as UPS, DHL, FEDEX, etc.). There is a possibility of customs fees being incurred based on the tax rate determined by the laws of the country to which the shipment is made. This situation varies according to the legal conditions of the country you are in. If applicable, the customs fee will be reflected to you.

7.3. The Seller is responsible for delivering the product in a sound and complete manner in accordance with the specifications stated in the order.

8. CUSTOMER'S DECLARATIONS AND COMMITMENTS

8.1. The Customer declares and acknowledges that they have read the Preliminary Information Form regarding the basic characteristics of the product subject to the Agreement, the sales price, payment method, delivery, and the right of withdrawal, that these are consistent with the information provided above, and that they have given the necessary order confirmation electronically to purchase the product subject to the Agreement and ensure its delivery to the address they provided above.

8.2. The Customer undertakes that the tax number, tax office information, and all other information provided when becoming a Customer on Fanself are accurate, and they will compensate the Seller for all damages that the Seller may incur due to the inaccuracy of this information immediately upon the Seller's first notification.

8.3. The Seller reserves the right to stop, update, or change the conditions of the promotions/campaigns announced on Fanself at any time. The Customer must review the promotion/campaign and discount code usage conditions before placing each order through Fanself.

8.4. Unless explicitly stated otherwise on Fanself, the Customer cannot benefit from multiple promotions, campaigns, or discount codes in the same order.

9. PERSONAL DATA

9.1. The Seller will process the personal data within the scope of this Agreement only for the purpose of providing the Product, in accordance with the Personal Data Protection Law No. 6698, secondary legislation, and decisions of the Personal Data Protection Board. The Seller agrees, declares, and undertakes that it will not process the Customer's personal data other than the personal data accessed through Fanself and will not communicate with the Customer externally other than through the methods provided on Fanself.

9.2. The Seller accepts, declares, and undertakes that it is responsible for checking that the personal data provided under this Agreement is accurate, complete, and up-to-date, that it will take necessary measures to prevent sharing this information with third parties, to prevent access by irrelevant persons, including those related to viruses and similar harmful applications, and to ensure the security of the said personal data, and that it will be personally responsible for any damages arising from this and requests from third parties.

10. RIGHT OF WITHDRAWAL

10.1. The order is evaluated within the scope of the first paragraph of Article 15 of the Regulation on Distance Contracts, which states the Exceptions to the Right of Withdrawal; therefore, the Customer does not have the right to withdraw from the order.

10.2. The Product(s) allocated to the Customer, which is the subject of this purchase, cannot be returned or subject to the right of withdrawal in any way.

10.3. In cases where it becomes impossible to supply the product to the Customer, the Seller will inform the Customer in writing within 3 (three) days from the date it learns of this situation. In this case, all payments collected from the Customer will be refunded within a maximum of 14 (fourteen) days from the notification date. The unavailability of the product in stock does not mean that the supply of the product has become impossible.

11. COMMUNICATION

11.1. For support requests and complaints regarding issues experienced during or after shopping, Customers can reach the call center user support line at +90 850 30762 57 and/or via email at [email protected], Monday to Friday from 09:00 to 18:00.

12. COMPETENT JURISDICTION AUTHORITIES

12.1. For the resolution of any disputes arising from the order, the Provincial and District Consumer Arbitration Committees announced by the Ministry of Commerce of the Republic of Turkey are authorized up to the value announced. In cases exceeding these limits, Consumer Courts are competent and authorized. The Consumer Arbitration Committee and Courts in the place where the Customer purchased the product and where their residence is located are authorized.

13. EVIDENCE AGREEMENT

13.1. The Customer accepts that in any dispute arising from the Agreement, the official books and commercial records of the Seller, the electronic information kept in its database and servers, and the computer and audio recordings will constitute evidence, and that this article constitutes an evidence agreement within the meaning of Article 193 of the Code of Civil Procedure.

14. EFFECTIVENESS

14.1. The terms of the Form and Agreement shall come into effect immediately upon the Customer's approval of the option "I have read and accept the Preliminary Information Form and Distance Sales Agreement" on Fanself.

14.2. The Preliminary Information Form and Agreement will be sent to the email address provided during registration on Fanself upon acceptance. These documents can also be accessed at any time through Fanself.